# Terms of Use

Welcome to Flame Game! We (Zenium Consulting Ltd – hereafter referred to as ”Flame Game”, ”we”, ”our” or ”us”) operate a website, accessible at https://flamegame.eu. In this document we explain the Terms of Use for our Flame Game website. References to “you” and “your” in this Terms of Use will refer to the individual using the Site. Before using the Flame Game website, please read carefully the Terms of Use of our Site. By accessing or using our website, you confirm that you have read, understood and accepted our Terms of Use.

1. Overview

Terms of Use for the following website are owned and operated by Zenium Consulting Ltd. This Agreement and your use of the website is governed by, construed and enforced in accordance with the laws of the United Kingdom. On our platform Flame Game we provide access to online games. All related products on this website collectively referred to as the Service. The site reserves the rights to all services provided.

2. Acceptance of the Terms of Use

This website can be freely used by users of any age. However, only users over the age of 18 can request a refund and withdraw funds from this website. If you do not agree to the Terms of Use of Flame Game website, you should not use or access the website.

3. Privacy

The use of your personal information provided on the website and your responsibilities in connection with the protection of your privacy are described in the Privacy Policy of our website. You consent to the use of electronic messages in order to get in touch and confirm the terms of Service. You also consent to the disclosure of your transactions that have been made online on this website and acknowledge that you have access to the necessary software to receive electronic records from the Services in connection with the transaction made by you online.

4. Use of the Website

Ability to have the access to the games is proven to be «as is» basis of the Services. All creative content relates to the website. You understand and acknowledge that you are responsible for any content and information you submit, including its legality, reliability and appropriateness. You can only access the website if your system requirements meet the standard requirements of the website. The Flame Game reserves the right to add, update and remove games from the website and update its content. From time to time, technical tests of the website are carried out on our website.

5. Registration

In order to access Flame Game website and use it's paid services, you need to create an account on our website and specify your personal information, which is processed according to our Privacy Policy. The user must keep his login and password in a safe place and not transfer it to third parties. The use of your personal account by another person is prohibited. If another person has access to your personal account, you are responsible for all actions in this account. You can delete your account on our website at any time by sending us a request by email at info@flamegame.eu

6. Withdrawal of Coins

Users can only withdraw coins they have won during the tournaments. Only users over the age of 18 can withdraw their funds. In order to withdraw coins won in tournaments to fiat money, the user should click on the "Withdraw coins" button, fill in the necessary information and click the "Submit" button. Within 24 hours, our support team will contact the user and provide with the information on how to submit the required documents, such as proof of identity (for example, ID, passport, driver's license etc.), proof of residence (utility bill, bank statement etc.), so that the payment can be initiated. Please note that the withdrawal of funds can be implemented only to the same bank card that was used for coins purchase.

7. Cancellation and Refund

The user has the right to request a refund of the funds deposited to the account within 24 hours from the date of the transaction. In order to receive a refund, please contact us by mail specified in the Contact Us column. Please note that the refund can be implemented only to the same bank card that was used for coins purchase. Only users over the age of 18 can request a refund.

Contacting Us

If you have any questions about our Terms of Use or Privacy Policy, please contact us by email at info@flamegame.eu